CONDITIONS OF SERVICE

OBJECT

These Terms of Use, Privacy Policy and Sale (hereinafter "General conditions") regulate the use of www.elcieloenlatierra.es website (hereinafter the Website) that Miryam Ferrís Corts (hereinafter tHE COMPANY), available to people who access their web site in order to provide them information about products and services, own and / or third party collaborators and facilitate access to, and the contracting of services and goods through the same (all together called the "Services").

THE COMPANY , established in Street Domenech Gamieta 75, 46680 Algemesi (Valencia), is the owner of this Web Site with NIF 73944564-Y. To contact  COMPANY , you can use the e-mail  elcieloenlatierra.es@gmail.com  or the contact page of this same website. 
By the very nature of the Web Site and its content and purpose, all navigation practice can be carried out by the same must be enjoying the status of Customer, which is acquired in accordance with the procedures set out in the same. Therefore, the above condition client assumes adherence to the General Conditions in the version published at the time that you access the Web Site. THE COMPANY It reserves the right to modify at any time the presentation and configuration of the Website and these Terms and Conditions. For this, the company  endorses you read it carefully each time you access the Web Site.

In any case, there are pages accessible to the general public Web site, for which the company also wishes to meet its legal obligations and regulate the use thereof. In this sense, users who access these parts of the Website agree to be subjected, by virtue of accessing such sites or by the terms and conditions contained in these Terms and Conditions, to the extent that it they can be applied.

Finally, by the very nature of this Website may be modified or include changes in the content of these General Conditions. Therefore, the Customer and other users who do not enjoy this condition, are obliged to access these General Conditions each time you access the Web site, assuming that will apply to them the relevant conditions in force at the time their access.

ACCESS AND SECURITY

Access to the Services requires prior registration of users once accept the General Conditions, becoming regarded as customers.

Customer ID will consist of your email address and password. For access to Customer's own account, it is necessary to include this identifier and a password which must contain at least 4 characters.

The use of the password is personal and not transferable, assignment, even temporarily, to third parties not being allowed. In this regard, the Customer undertakes to make diligent and keep it secret, assuming full responsibility for the consequences of disclosure to third parties.

In the event that the customer knows or suspects the use of your password by third parties, you must change it immediately, in the way it is collected on the Website.

PROPER USE OF SERVICES

Customer agrees to use the Services in a diligent, correct and lawful manner and, in particular, without limitation and without limitation, you undertake to refrain from:

  • so use the Services for purposes or effects contrary to law, morality and generally accepted good customs or public order;
  • reproduce or copy, distribute, allow public access through any form of public communication, transforming or modifying the Services, unless you have obtained the authorization of the corresponding rights or it is legally permitted;
  • any act that could be considered a violation of any rights of intellectual property belonging to the company or third parties;
  • use the Services and, in particular, information of any kind obtained through the Website to send advertising, communications for direct marketing purposes or any other commercial purpose, unsolicited messages addressed to a number of people regardless of its purpose, and to sell or otherwise disclose such information;

Customer liable for damages of any kind that the company may suffer during or as a result of a breach of any of the obligations outlined above and any others included in the General Conditions and / or imposed by law on regarding the use of the website.

THE COMPANY shall at all times respect the law in force and shall be entitled to terminate, in its sole discretion, the Service or exclude the Customer Web Site for alleged commission, complete or incomplete, of any of the offenses or offenses punishable by force, or in case of observing any conduct which in the opinion of the COMPANY are contrary to these Terms and Conditions, the Terms of operating this website, the Law, the rules established by the company or Penal Code collaborators or may disrupt the proper functioning, image, credibility and / or prestige of the company or its employees.

PROPERTY RIGHTS

All contents of the Web Site, such as text, graphics, photographs, logos, icons, images, as well as graphic design, source code and software, are the exclusive property of the company or third parties, whose rights in this respect holds legitimately tHE COMPANY, and are therefore protected by national and international legislation.

the use of all elements under intellectual property for commercial purposes as well as its distribution, modification or alteration is strictly prohibited.

Violation of any of these rights may constitute a violation of these provisions, as well as an offense punishable under Articles 270 and following of the Penal Code.

Customers who send to Web Site observations, opinions or comments via e-mail service or by any other means, in cases where the nature of the services it is possible, it is understood that authorize the company to reproduction, distribution, public communication, transformation, and the exercise of any right of exploitation, of such observations, opinions or comments, for all the time of copyright protection that is legally provided without territorial limitation. It is also understood that this authorization is made gratuitously.

The claims filed by customers regarding possible breaches of the rights of intellectual property on any of the Services of this Website should be addressed to the following email address: elcieloenlatierra.es@gmail.com 

EXCLUSION OF GUARANTEES AND RESPONSIBILITIES

Regardless of the provisions of the General Terms and Conditions relating to the procurement of goods contained in this Web site, the COMPANY is not responsible for the truthfulness, accuracy and quality of this Web Site, services, information and materials. These services, information and materials are provided "as is" and are accessible without warranty of any kind.

THE COMPANY reserves the right to terminate your access to the Website, as well as the provision of any or all Services provided through it at any time and without notice, either for technical reasons, security, control, maintenance, power failure or any other cause.

Accordingly, the Company does not guarantee the reliability, availability or continuity of the Website or the Services, so the use thereof by the Client is carried out by its own risk, without, at any time, they will be held accountable to the company in this regard.

THE COMPANY will not be liable for any interruptions of the Services, delays, errors, malfunctions and, in general, any other problems that originate from causes beyond the control of the Company, and / or due to negligence or willful misconduct of the Customer and / or caused by unforeseen circumstances or force majeure. Without prejudice to the provisions of Article 1105 of the Civil Code, shall be construed as included in the concept of force majeure, as well as the effects of these General Conditions, all those events beyond the control of the company, such as failure third parties, operators or service companies, acts of government, lack of access to third party networks, acts or omissions of public authorities, those produced as a result of natural phenomena, blackouts, etc. and attacks by hackers or others specialized in security or integrity of the system, provided that the company has adopted reasonable security measures according to the prior art. In any case, whatever its cause, THE COMPANY shall not be liable either for direct or indirect damages, consequential damages and / or loss of profits.

LA EMPRESA excluye cualquier responsabilidad por los daños y perjuicios de toda naturaleza que puedan deberse a la falta de veracidad, exactitud, exhaustividad y/o actualidad de los Servicios transmitidos, difundidos, almacenados, puestos a disposición o recibidos, obtenidos o a los que se haya accedido a través del Sitio Web así como por los Servicios prestados u ofertados por terceras personas o entidades. LA EMPRESA tratará en la medida de lo posible de actualizar y rectificar aquella información alojada en su Sitio Web que no cumpla con las mínimas garantías de veracidad. No obstante quedará exonerada de responsabilidad por su no actualización o rectificación así como por los contenidos e informaciones vertidos en la misma. En este sentido, LA EMPRESA no tiene obligación de controlar y no controla los contenidos transmitidos, difundidos o puestos a disposición de terceros por los Clientes o colaboradores, salvo los supuestos en que así lo exija la legislación vigente o cuando sea requerido por una Autoridad Judicial o Administrativa competente.

Likewise, THE COMPANY excludes any liability for damages of any kind that may result from the presence of viruses or the presence of other harmful elements in the contents that may cause alterations in computer systems as well as documents or systems stored therein.

THE COMPANY is not responsible for the Customer to use the Services of the Website or your passwords, and any other material thereof, infringing the rights of intellectual property or other rights of third parties.

Customer agrees to indemnify the company for any damage, loss, penalties, expenses (including, without limitation, attorneys' fees) or civil, administrative or any other liability, which may suffer ENTERPRISE relevant to failure or defective performance by you of the provisions in these Terms and conditions or applicable law, and in particular, in relation to its obligations concerning protection of personal data contained in these conditions or established in the Data Protection Act and implementing regulations.

LINKS TO OTHER WEB SITES

THE COMPANY  does not guarantee or assume any liability for damages suffered by third parties access to services through connections or links of the linked sites or the accuracy or reliability thereof. The function of the links appearing on  THE COMPANY  is solely to inform the customer about the existence of other information sources on the Internet where you can expand the services offered by the Portal. THE COMPANY  shall in no way responsible for the results obtained through these links or the consequences arising from access by clients to them. These services are provided by these third parties, so  ENTERPRISE can not and does not control the legality of the services or quality. Consequently, the Customer must exercise caution in evaluating and using information and services on third party content.

ORDER CANCELLATION

The cancellation of an order can only be made if none of the contracted services has been performed. Once the service has been delivered, it is impossible to return it.

REIMBURSEMENT

In case of cancellation, you should follow these steps:

  1. Send an email to elcieloenlatierra.es@gmail indicating in the Subject of the email: "CANCEL ORDER (order number)
  2. In this case, we will check whether the order has been placed and/or delivered.
  • If the order has not yet been placed we will proceed to refund the amount of the order by the same method as payment. That is to say:
  • If payment was made by means of a payment tool (paypal, Virtual TPV, etc.) the rules stipulated by this tool for the refund of the purchase amount will be followed.
  • If paid by bank transfer, a refund would be made directly to the account from which you made the purchase.

APPLICABLE LAW AND ARBITRATION

These Terms of Use are governed by applicable Spanish legislation. To resolve any controversy or dispute arising out of these Terms of Use, the parties submit to the jurisdiction of the courts of the city of Alzira, unless the law imposes another jurisdiction.